Initiated an outbound call to the customer by an agent, through the click-to-call dialing feature in the Telkosh Panel. Connect with the customer from anywhere to increase productivity.
The click-to-call option is a real-time-based calling widget that may be set up on a website or mobile app to allow people to contact a business and connect right away. It helps businesses by enabling clients to contact sales and support simply by providing their contact information to receive a callback in a matter of seconds. It creates a simple way for your customers to get in touch with your sales and support teams directly from your website.
Give the website or mobile app visitor the option to start the call right away with just one click or tap.
Integrate our API into a clever plug-and-play solution to rapidly add the calling widget to your website or mobile application.
Utilize the IVR's multi-level menu to respond to each client's inquiry and start a conversation with them right away.
For the objectives of quality assurance and data analysis, all calls between agents and clients are logged, recorded, and monitored in real-time.
Agents can quickly reach clients with the click-to-call solution instead of having to manually dial a different number each time.
By making it easier for the customer to reach you, you can give them a smooth experience.
By incorporating a Click to Call button on your website or mobile application, you may capture and convert leads while they are still considering your product.
Anytime during the day, a client can contact your company and request a callback.
By integrating click-to-call with your CRM, your agents can categorize consumers according to their need or desire to proceed with an engagement.
It has been demonstrated that including a click-to-call option on your website will increase client engagement.