Forget plain text limits. Telkosh Global's RCS Business Messaging is the modern standard for mobile engagement. Send verified messages with your branding, high-quality media, smart buttons, and actionable carousels directly to customers globally.
RCS (Rich Communication Services) is the next generation of SMS. RCS turns a plain text message into an interactive branded experience that is unlocked in your customers default messaging application (Google Messages). Our Global RCS Messaging service lets your company communicate with customers globally in rich, visual, and interactive ways.
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RCS is more than a messaging service, it's a conversion powerhouse too. Our RCS Messaging API takes your marketing and customer service to a new level by reducing friction and increasing engagement. Here's a detailed look at how RCS transforms business communication:
RCS messaging enables the use of high-resolution images, videos, GIFs, and interactive elements such as carousels and buttons. This opportunity gives brands the power to build beautiful, engaging messages that will capture customer attention and result in higher engagement.
The RCS business messaging verified sender feature guarantees that customers receive messages from verified sources, establishing confidence and trust. Verified business profiles can include logos, brand colors, and contact information so that customers can easily recognize the business and trust the sender.
RCS (Rich Communication Services) provides businesses the ability to collect and analyze rich data from customer engagements. From advanced analytics, companies can measure read rates, response times and engagement levels.
RCS (Rich Communication Services) business messaging offers an easy and convenient messaging experience that greatly enhances customer satisfaction. Featured elements, such as read receipts, typing indicators, and real-time responses, provide transparency and efficiency in communication.
Here are some top practical ways you can use RCS to improve communication, boost conversions, and enhance the customer experience:
RCS helps you send interactive, real-time order confirmations and delivery updates that look and feel like app notifications without requiring your customers to download anything.
RCS lets you send appointment reminders that go beyond basic SMS alerts. You can include branded visuals, dates, times, and quick-reply buttons like Confirm, Reschedule, or Cancel within the same thread.
Grab attention during sales periods with RCS messages that feature product images, discounts, limited-time banners, and tappable CTAs like “Shop Now” or “Add to Cart.
Smart routing, real-time insights, and enterprise-grade security for global communication.
We are committed to providing a reliable, scalable, and secure platform. Our RCS Business Messaging Platform is built to deliver seamless service worldwide and future-proof your customer engagement strategy. While RCS elevates your communication to an app-like experience, we also ensure full continuity for all your messaging needs, including highly effective Promotional SMS & Campaign features, which RCS can complement.
Book a DemoRCS (Rich Communication Services) is an enhanced messaging protocol that goes beyond traditional SMS by supporting rich media, interactive buttons, read receipts, and typing indicators. Unlike WhatsApp, RCS works natively within the default messaging app on Android devices, requiring no additional app installation. It combines the universal reach of SMS with the rich features of modern messaging apps.
Yes, RCS is available in many countries worldwide and continues to expand. Major carriers and mobile operators across North America, Europe, Asia, and other regions support RCS. Google has also enabled RCS by default in its Messages app, making it accessible to billions of Android users globally. However, availability may vary by carrier and region.
No, customers don't need to install any additional apps. RCS works through the default messaging app on RCS-enabled Android devices. If a recipient's device doesn't support RCS, the message automatically falls back to SMS, ensuring your message is always delivered.
Yes, RCS includes several security features. It supports end-to-end encryption for peer-to-peer messages, verified sender profiles to prevent spoofing, and secure transmission protocols. Businesses can display verified badges, logos, and brand information, helping customers identify legitimate communications and reducing the risk of phishing attacks.