Improving Distribution & Marketing Outcomes in the Retail & E-Commerce Industry

Personalize every step of your customer journey with the Telkosh retail engagement platform. Simplify, protect, and prevail trust at every touch using all your real-time data at scale.

Trusted Platform For Customer Engagement

Utilize Telkosh’s cloud communication solutions to plan your retail management, distribution, delivery, intelligence-driven sales, and more. Get real-time access to in-depth sales reports, consumer market trends, and other analytical data. The platform provides you with the tools to effectively construct it as well as the reach to meet clients wherever they are. Delivering amazing experiences is simple when you understand your clients.

Needs Suffice for Retail & E-commerce Industry

Generating leads and sales

Generating leads and sales

With Cloud Contact Center, Lead Management, and Missed Call Solution, you can streamline the sales and lead-generating process while increasing sales with a focused strategy that is personalized to your needs.

Monitoring Marketing ROI

Monitoring Marketing ROI

Connect Missed Call Solutions, Virtual Business Numbers to your offline and online marketing initiatives to integrate a unified platform to track and monitor.

Deliveries and Logistics

Deliveries and Logistics

Give the team access to a smart platform so they may inform your consumers about their preferred method of contact, such as setting a multi-level IVR to let them follow each order in real time.

Remote Working

Remote Working

Increasing productivity by using a smart voice and SMS platform for remote work so you can reach your customers at any time, anywhere.

Customer Support & Feedback

Customer Support & Feedback

By providing a superior customer experience and gathering feedback via voice and SMS, you may provide a customer-centric solution to earn the trust of every customer.

Personalize every interaction

Build preference-based promotional marketing programs, provide individualized support, and drive conversion rates through the ceiling. With Telkosh, having important discussions with your consumers when and where it counts is simple.

Improve the purchase experience

With Telkosh, you can create a seamless retail experience. Send tracking alerts, address cart abandonment, send real-time order and delivery notifications, and more – all in your customers’ inboxes.

Automate Customer service

With an all-in-one contact centre solution that includes SMS and Voice services, you can deliver five-star customer care. Automated loyalty programs, satisfaction surveys, and complaint management can streamline processes and improve solutions.

Improve Distribution & Marketing Outcomes - Revolutionize retail with Telkosh

Customer Support