Improves Real-time Client Engagement with Virtual Numbers
Unlimited Concurrent Calls via Virtual Numbers
Virtual Number's Characteristics
Call recording
Captures incoming and outgoing calls in real-time so that you can listen to them later and uphold standards of excellence.
Concurrent Calls
Respond to as many simultaneous inbound and outgoing calls as possible to maximize agent productivity.
IVR
Use the IVR's multi-level menu to provide answers to all consumer questions so you can start interacting with customers right away.
Worldwide Numbers
Get virtual numbers for several nations to streamline your company's international operations.
Routing Calls
Call routing makes it possible for the agents who are free to take consumer calls and shortens wait times for the customers.
Multi-Language Support
IVR offers customized automated calling campaigns for messaging in English, Arbaic, and other regional languages.
Virtual Number Solution's Advantages
Track every incoming and outgoing call that could represent a business opportunity and get involved right away to increase conversion.
All quality leads should be quickly categorized and nurtured to lower the churn rate and provide simplified client engagement.
Never miss a lead again by routing customer calls to the appropriate agents based on their availability, caller history, and location.
With this solution, customer and agent information is concealed during a live call, ensuring customer privacy and preventing lead leakage.
Get relevant data insights on call performance, along with call records that can improve client engagement and help you evaluate the performance of your agents.
Enable you to have Real-time Customer Engagement automatically.
